Artificial intelligence (AI)

Generative AI for Customer Experience: 17 Cases from Global Brands These AI-driven voice assistants handle a wide range of customer inquiries and tasks, from checking account balances and placing orders to providing real-time support and assistance. Voicebots create a more convenient and hands-free customer experience, allowing customers to engage with businesses anytime, anywhere, using just …

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GenAI for Customer Service and Experience CX AI & Analytics The retailer introduces a new dimension to the industry with the beta release of its AI-powered assistant. The brand sees Generative AI-inspired fashion as a path to a more customized, engaging shopping experience. Their conversational tool offers clients an innovative way to find outfits that …

How gen AI is transforming the customer service experience Google Cloud Blog Read More »

Chatbot for Education: Use Cases, Benefits, Examples Freshchat Through interactive dialogs and simulated conversations, learners can improve their speaking, listening, and comprehension skills in a low-pressure environment. Using chatbots for essay scoring and grading tasks has the potential to revolutionize the educational sector. Intelligent essay-scoring bots can reduce the workload of teachers and provide quicker feedback to …

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